Happiness is your healthy family

Dr. Bitner’s Office is here for you

our doctors

This is an image of Dr. Thomas Bitner.

Dr. Thomas Bitner

Dr. Thomas Bitner graduated from Marquette Dental school and after one year as a Dental Intern in the V.A. He then attended the University of Iowa, where he studied for two years and received his Masters Degree in Pediatric Dentistry. As a Pediatric Dentist, Dr. Bitner has had advanced training in dental surgery, interceptive orthodontics, and the psychology and behavior management of children.

Dr. Bitner taught for several years at Marquette University and is the former Director of the Graduate Pediatric Dentistry program. He has had four articles on original research published and the American Academy of Pediatric Dentistry has recognized Dr. Bitner by giving him awards for his research.

Dr. Bitner has been married for over 40 years. He has three children, and seven grandchildren.

Dr. John Bitner

Dr. John Bitner grew up in Wisconsin and is married with five children. He received his Bachelor of Science from Southern Illinois University at Edwardsville in 2001. From there he went to Howard University College of Dentistry in Washington DC, where he received his Doctor of Dental Surgery in 2007.

After graduation Dr. John continued his education at Howard and completed a one year residency in Advanced Education in General Dentistry.

Dr. John also taught at Waukesha County Technical College (WCTC) dental hygiene program from 2009–2017. He has instructed hygiene students on the clinic floor since 2009. With hospital privileges at Oconomowoc Memorial Hospital (OMH), Children’s Hospital, and Children’s Surgery Center. Dr. Bitner can treat patients that need care in a hospital setting.


Dr. Jose Gonzales

Dr. Gonzalez was born and raised in Milwaukee, WI. After graduating from Marquette University with a major in biological sciences, he met his wife, Daniella, at the University of Wisconsin River Falls where he completed a post-baccalaureate year. Then he went to New York to complete a master’s in biology at New York University. He returned to Milwaukee to get his Doctor of Dental Surgery from Marquette University School of Dentistry. His focus has always been public health for underserved communities. You’ll find him enthusiastic about attending continued education courses throughout the country.

He is affiliated with the American Dental Association, Wisconsin Dental Association, American Academy of Pediatric Dentistry, and supports dental advocacy in legislation.

Dr. Gonzalez, his wife, son and daughter enjoy family bike rides on the Oak Leaf Trail, frozen custard at Leon’s, and making ‘quesadillas’ with ‘abuela’ Carmen.

our team

The Ones Who Help You Smile


We are sensitive to the fact that everyone’s financial situation is unique, therefore we have worked hard to provide a variety of payment options to enable you to receive the dental care you need to maintain a healthy smile.

When you arrive in our office, our first concern is you and your oral health. Please understand we neither work for the insurance companies, nor do we wish to. For this reason, we do not diagnose, treat or establish fees according to any insurance allowances or tables. Our treatment fees are based on care, skill and judgment of the professionals delivering the services, and by the cost of operating a dental office dedicated to excellence. We make every effort possible to give you an estimate for treatment needed prior to restorative work. Please understand that any insurance estimates given are estimates only and that we can never guarantee estimated coverage. Unless prior arrangements are made, your estimated portion is due at the time of service.

We accept all insurance plans however, we are not in network with all insurance plans. Please contact your insurance provider to see if we are in your network. Should you have a dispute with your insurance we will provide you with the information to support the necessity of treatment, which may assist in recovering your benefit. Keep in mind that insurance policies have annual maximums and benefit limitations and it is always a good idea to educate yourself about your policy’s benefits and limitations as it is an agreement between yourself and the insurance company. You are responsible for any balance left unpaid by your insurance. Payment is due at the time services are rendered.

HSA—Appliances & night guards are considered medical devices. Dental procedures can be paid through HSA accounts

At our office, it is our goal to provide quality dental care with personalized attention at a fair price.

We now accept Care Credit.

Patient Reviews

We love to hear from you! How was your experience?

  • Dr. Bitner is great with children and he is very knowledgeable. We were seen in a timely manner and we had an excellent experience!

  • As much as my children dislike getting their teeth cleaned, they seem to have a pleasant experience at Bitner Family Dentistry. Thank you!

  • Fantastic group of people. Staff always make you feel comfortable and they are so good with kids. They also want what's best for your child.


frequently asked questions

Why should we take our children to a pediatric oriented practice?

“Pediatric dentists are the pediatricians of dentistry. A pediatric dentist has two to three years specialty training following dental school and limits his/her practice to treating children only. Pediatric dentists are primary and specialty oral care providers for infants and children through adolescence, including those with special health needs.” More at

Can I go back in the exam room with my child?

During the 1st dental visit we like to see parent and child together. Generally, during subsequent visits we will see your child alone. This allows us to establish a direct and close rapport with your child, thereby gaining confidence quickly. If you do come back with your child on subsequent visits you are asked to be the silent partner.

Fillings—silver or white, which is better?

Silver fillings, also called amalgam fillings, have been researched and used for more than 150 years. Despite claims that amalgam fillings can cause mercury poisoning and/or developmental problems, to date, there is no scientific proof to these claims. The ADA, as well as the FDA, still support the use of amalgam. They are durable, highly resistant to wear and are less expensive than white fillings. A disadvantage of the silver fillings is the dentist may need to remove more tooth structure to accommodate the silver material. Another disadvantage is the fact that the silver fillings are not tooth-colored so they are easy to see especially in the front of the mouth.

White fillings, also called composite fillings, have been researched and used for approximately 40 years. They also are ADA and FDA supported. Less tooth structure needs to be removed which results in a smaller filling. The esthetics are much better than those of silver fillings. The disadvantage of white fillings are that they take a little longer to place than silver fillings; they are highly technique sensitive and tend not to last as long as the silver fillings. The optimal placement of white fillings is the front teeth. White fillings may be placed in the back teeth but tend to not last as long.

Is there a difference in the price for fillings?

Depending on the number of surfaces needing to be filled the cost between a silver filling and a white filling is $14–$20.

What should I do if my child knocks a tooth out?

The most important thing to do is to remain calm. Then find the tooth. If the tooth is an adult tooth it should be held by the crown rather than the root, and rinsed in cold water. Do NOT scrub the tooth clean. Try to replace it in the socket. If that is not possible, put the tooth in a glass of milk. Call us immediately at 262-567-9116.

For further information follow this link:

How often should I brush and floss?

You should brush your teeth twice a day with fluoride toothpaste. Brush in the morning after breakfast and at night before you go to bed. You also need to floss twice a day, in the morning and in the night.

How does fluoride work?

Fluoride protects our teeth from decay in two way systematically and topically. Systematic fluorides are those that are ingested, they become integrated with the tooth during development. Fluorides taken regularly are built-up throughout the tooth and provides longer lasting protection than those applied to the teeth. Systematic fluoride is found in fluoridated water and fluoride supplements, such as tablets, drops, or lozenges.

Topical fluoride provides protection to the teeth that have already erupted. It provides protection to the surfaces of the teeth. Topical fluoride includes toothpaste, mouthwashes, and professionally applied foams, gels, and varnishes. More at

Is fluoride dangerous?

No, taken as directed fluoride is not dangerous. Just like any medication or vitamin, too much fluoride can be dangerous. The ADA has limited the amount of fluoride in any one tube of toothpaste. A child could not ingest enough fluoride from one tube of toothpaste to cause serious problems. More at

Does soda really damage my teeth?

The pH levels in soda can damage your teeth. There are different pH levels in different sodas. If you are going to drink soda it is important to brush your teeth as soon as you can after you finished. This will help prevent damage that could occur.

When should my child get their first adult teeth?

Every child is different, but on the average, children should start getting their first adult teeth, their first molars, around age 6–7. They will continue to have teeth erupting at different stages until around age 21 when all 32 of their permanent adult teeth should have erupted.

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When should my child have their first visit to the dentist?

Ideally we should see your child after they get their first tooth. The first visit should be between 12-18 months. This will give you and your child an opportunity to meet the dentist and allow your child to become more at ease around the doctors. You will learn how to take care of your baby’s teeth and help to prevent early dental problems.

Why should I fix baby teeth if they are just going to fall out anyway?

It is very important to try to maintain your child’s baby teeth until they fall out naturally for several reasons. Your child’s teeth help them to maintain a healthy diet by allowing them to chew their food. They also play a key role in speech development. Keeping the baby teeth healthy and in place also help to maintain space in your child’s jaw to ensure there is enough room for their adult permanent teeth to come in.

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What if the tooth changes colors?

Color change in teeth is usually associated with trauma to the tooth. The nerve in the tooth is most likely dead and needs to be removed. In a primary tooth (baby tooth) this consists of a pulpotomy followed usually by a crown. In a permanent tooth, root canal therapy is required. Again, after the root canal, a crown is usually placed.

How do sealants work?

Sealants work by filling in the crevasses on the chewing surfaces of the teeth. This shuts out food particles that could get caught in the teeth, causing cavities. The application is fast and comfortable and can effectively protect teeth for many years.

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What are digital xrays and why do you use them?

You probably have a digital camera. No film! Instant pictures!

Our digital xray camera is the same thing, except it can see inside teeth and show us exactly how healthy your teeth are and whether or not they need extra care and treatment.

As an added bonus, our digital camera uses no toxic waste or heavy metals (silver) during the image processing since it’s all digital! Our digital xray also helps to make your appointment end sooner. Finally, since the xray is a digital image, we don’t need to store the picture. It is available whenever we need to refer to it in a digital chart we store on our computer.

Are you in any dental insurance networks? What if we have insurance through a different company?

Are you in any dental insurance networks? What if we have insurance through a different company?

We are currently in the DELTA DENTAL CIGNA, GUARDIAN, UNITED CONCORDIA and WEA dental insurance networks. If you have different dental insurance, you can still be seen by our office, and we will still send the insurance a dental claim, but you may have a higher co-pay or other out-of-pocket expenses. We will not know what your portion will be until after we receive the authorization. We send our dental claims electronically every day.

What if I don’t have dental insurance?

If you do not have dental insurance we can still see your children. You can pay the day of treatment for any procedures. For extensive dental work, we can work out a payment plan. For those with no dental insurance who pay the day of the service, there is a 10% discount.

Do you accept Wisconsin State Insurance (Badger Care/Forward Health/United Healthcare)?

We do accept Badger Care/Forward Health/United Healthcare insurance for children under the age of eight. If your child has had their 8th birthday we will only see them if they have other primary dental insurance. If your child has a special needs, we will continue to see them if they have Badger Care Insurance, regardless of age.

We are NOT an HMO facility, if you are in an HMO, you must go to the HMO facility. We will gladly give you contact information needed to do so.